Privacy and Security Statements

Why your information is safe at Kelsey National Corporation

Your disability insurance is a serious matter, and at Kelsey National Corporation the privacy and security of your information is our number one concern. In order to protect your privacy, we have adopted the following policy:

Guiding Principles

Based on feedback from our visitors, we have developed the following privacy principles:

  • Notice
    Through this privacy policy and any updates to this policy, all of our users will be fully informed about how information collected on the Kelsey National Corporation website will and will not be used.
  • Choice
    Users are given a choice about how their information is going to be used, and they will be allowed to opt-out of any uses of their information not related to the processing of their health insurance application.
  • Access
    Users will have access to their information that is collected on Kelsey National Corporation website.
  • Security
    Users can be assured that Kelsey National Corporation uses security features to protect their information from unauthorized access.
  • Chain-of-trust
    Whenever Kelsey National Corporation works with partner or service companies, we require that these partners uphold our users' privacy.

Your Data

You are required to provide certain information in order to use the helpful services on Kelsey National Corporation. Some of this information is general information on your company (such as the name of your company, a contact person, address, phone number, and e-mail address), which is referred to as "Registration Data".

As part of the application process, we may contact you and your employees to assist your company in completing your insurance application, and alert you to additional benefits that you can provide to your employees through Kelsey National Corporation. We also may send you and your employees customer satisfaction surveys so that we can receive feedback on how we can improve our services. If you would not like us to contact you in this manner, you can notify us using the contact information below.

In addition, we may notify you and your employees of additional products and services that might be of interest to you from Kelsey National Corporation or our business partners. When utilizing our site, you and your employees will each be given the option during the registration process, and may contact us via e-mail or U.S. mail, whether you would like to receive these promotional offers. In any circumstance, Kelsey National Corporation will never rent, sell, trade, or barter your Registration Data to any third party.

In addition to Registration Data, you and your employees will need to provide additional information to complete an application for insurance ("Application Data"). Any health-related Application Data will only be used for processing your specific request for health insurance coverage, whether provided on our website, via fax, or via mail. All health-related Application Data will only be provided to our service partners (e.g., insurance carriers) who need the information in processing your application for health insurance.

We may use Application Data that does not contain any health or health-related information when the use of such data is required to fulfill your specific requests for additional products and services. In such cases we may share this information with service providers required to fulfill these requests.

In certain instances, Kelsey National Corporation may reveal general, aggregated data about our Web site (e.g., how many users we have in a particular geographic area). Such data will not contain any personally identifiable information.
You also have the option of reviewing your information and correcting any information. Such requests can be made via e-mail or U.S. mail using the contact information below.

Security

Kelsey National Corporation securely collects and transfers your information using encryption technology. We retain these records to make our services easier and more personalized each time you visit the site. We employ Secure Socket Layer (SSL) encryption for all of your information entered on the site. SSL encrypts your information as it travels from your browser to our servers, and from our server back to your browser. Your browser must support SSL in order to fully access our site. Please note that e-mail communications are not secure and should not include any sensitive information, including any health information or your login ID or password.

In addition, we maintain security measures at our physical offices to ensure that only our staff that are assisting you in the application process have access to your information.

In each user session, Kelsey National Corporation may use "cookie" technology to reduce the time required for you to submit your requests. These cookies are small bits of code, which enable a Web site to "personalize" itself for each user. No other company has access to these cookies.

Our Partners

If you accessed our site through one of our affiliate partner's web sites or if you are on a co-branded site, we may share your Registration Data with this business partner. However, our agreements with our business partners require them to maintain a privacy policy that respects your privacy. If you would not like us to share your Registration Data, you can indicate this while registering or by notifying us using the contact information below. In addition, in no case will we ever share any health or health-related information with our business partners.

If you are accessing our site through a co-branded association site, we may share your Registration Data and whether you purchased insurance through Kelsey National Corporation with the referring association. Such information provided to the association will be used in accordance with the association's privacy policy. We encourage you to contact the referring association directly for more information on its privacy policy. In no case will we share any health or health-related information with the association. If you would like to prevent your Registration Data from being shared with the referring association, you can contact us via e-mail at customersupport@Kelsey National Corporation.

Please note that Kelsey National Corporation is not responsible for the content or privacy practices of non-Kelsey National Corporation websites to which the Kelsey National Corporation website may link.

Updates to the Privacy Policy

Any changes to our privacy policy will be posted on our Web site at least ten (10) days in advance of implementation. Information collected before changes are made will be secured according to our previously applicable privacy policy.

Contact

If you have any questions about our privacy policy, please contact us by one of the following methods:

By e-mail:

webmaster@kelsey.com

By U.S. Mail:

Kelsey National Corporation
Attn. Privacy & Security
3030 South Bundy Drive
Los Angeles, CA 90066

 

GBD-1000 A (AGP-5825) & GBD-1000 A (AGP-5824)

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